Reviews
Sasqmoto
The hotel is old but there is a reason why it is still here. The service was amazing and the food was delicious. Last but not least are the Natural Hot springs. Clean and inviting. Great value!
Octavian Cornea
Run-down rooms, onsen and about everything else at this motel. Expensive for the services offered. The dinner they prepare looks good, though.
Branson Soh
We stayed here for 1 night.
Location: 3/5
If you're interested in the entirety of Nikko, this will be a rather inconvenient place as it is quite far from the main attractions. However, if you like peace and quiet, the area of OkuNikko is a fantastic place as there's a nearby lake with plenty of nature surrounding it.
Rooms: 3/5
The rooms were very big. However, they were a little dated in design. The staff in the hotel was kind enough to provide us with tumbler full of cold water and an electric hot pot full of hot water. However, the internals of the electric hot pot leaves it to be desired.
Staff: 5/5
The staff guiding us to the room was excellent. He ensured that we had the right sized Yukatas for our stay.
Facilities: 2/5
Unfortunately, the onsen leaves much to be desired as the floor was rather slippery and a layer of slime was present. The shower was caked full of minerals that had hardened around it. The water of the onsen was extremely cloudy which may indicate that their onsen water is full of concentrated minerals (not sure if that's a good or bad thing). I've stayed in other onsens before that was less cloudy than this.
Value for Money: 3/5
Conclusion:
If you're looking for a quiet place to relax with nature, this is a rather good location with attentive staff. If you're here for the onsens, I would suggest finding other locations.
Adonis Lam
Very great hotel with friendly staff. They provided excellent service. The tourist guide in the hotel even provided great advice when he knew we were going to hike in Mount Shirane.
Food was great and Onsen was awesome too. Nothing to complain with such a good price. Very good value for money! ;)
Btw, you will enjoy below view if you come in winter (just 1-2 min drive from the hotel.)
Scott Donnelly
The age of this place really shows, Facilities are run down and very old. Amenities such as furniture was worn, decor was in desperate need of renovation. Hallways were pretty dark and dim - what were they hiding? Private onsen also needs a deep clean. The toilet constantly made noise all night, we did not sleep well. Our room didn’t have shampoo or conditioner 🤷♂️.
Staff was friendly and helpful, breakfast was presented well but was very basic - salmon was over cooked, not sure how this hotels rating hasn’t been re-reviewed. 1 star for good service, I would not recommend staying here - extremely overpriced.