The official hotel within Tokyo Disney Resort is filled with the proud spirit of Japanese hospitality. At its core is the "guest service counter".
This counter offers the unique and meticulous service that is characteristic of Disney. Dedicated cast members provide attentive support for all guests during their stay, crossing language barriers and welcoming guests from all nationalities.
From the thoughtful gestures at check-in to the warm farewells at departure, comprehensive hospitality flows like magic. The smiles of the cast members embody the friendship and adventure of Disney characters, creating lasting memories for the guests.
Adapting flexibly to the needs of each guest is the Disney way. The knowledge, skills, and passion for hospitality cultivated by experienced cast members create wonderful stories with the guests as the protagonists. During your stay, entrust everything to our hospitality professionals.